https://costpulse.io/aws-price-changes/amazon-connect/ Every change AWS makes to an existing Amazon Connect list price, one item per publication of the AWS Price List. Cuts and increases count like-for-like changes only. CostPulse is not affiliated with Amazon Web Services. en-us Fri, 26 Jun 2026 21:49:19 GMT 720 https://costpulse.io/aws-price-changes/amazon-connect/20260626214919/ https://costpulse.io/aws-price-changes/amazon-connect/20260626214919/ Fri, 26 Jun 2026 21:49:19 GMT Amazon Connectcuts <p>On 2026-06-26, AWS published a version of the Amazon Connect price list that changed 9 existing list prices in 9 regions: 9 cuts and 0 increases. Effective Jun 2026. The median like-for-like change was −60.00%.</p><ul><li>Asia Pacific (Seoul): Outbound Campaigns Email sent (On-Demand), $0.005 to $0.002, −60.00%, 9 prices moved the same way</li></ul><p><a href="https://costpulse.io/aws-price-changes/amazon-connect/20260626214919/">Every change in this publication</a> · <a href="https://costpulse.io/aws-price-changes/amazon-connect/">Amazon Connect price history</a></p><p>List prices in USD as AWS published them, before discounts, credits, Savings Plans or taxes. Source: AWS Price List API, normalized by CostPulse.</p> https://costpulse.io/aws-price-changes/amazon-connect/20260316213841/ https://costpulse.io/aws-price-changes/amazon-connect/20260316213841/ Mon, 16 Mar 2026 21:38:41 GMT Amazon Connect <p>On 2026-03-16, AWS published a version of the Amazon Connect price list that changed 35 existing list prices in 12 regions. Effective Mar 2026. Not one of them is a like-for-like move (the unit changed, a price started or ended at $0, it moved more than 11x, or the change is too small to show), so this publication has no cut or increase to count.</p><ul><li>AWS GovCloud (US-West): Chat messages used (On-Demand), $0 to $0.004, not like-for-like, 35 prices moved the same way</li></ul><p><a href="https://costpulse.io/aws-price-changes/amazon-connect/20260316213841/">Every change in this publication</a> · <a href="https://costpulse.io/aws-price-changes/amazon-connect/">Amazon Connect price history</a></p><p>List prices in USD as AWS published them, before discounts, credits, Savings Plans or taxes. Source: AWS Price List API, normalized by CostPulse.</p> https://costpulse.io/aws-price-changes/amazon-connect/20250604152230/ https://costpulse.io/aws-price-changes/amazon-connect/20250604152230/ Wed, 04 Jun 2025 15:22:30 GMT Amazon Connect <p>On 2025-06-04, AWS published a version of the Amazon Connect price list that changed 12 existing list prices in 2 regions. Effective May 2025. Not one of them is a like-for-like move (the unit changed, a price started or ended at $0, it moved more than 11x, or the change is too small to show), so this publication has no cut or increase to count.</p><ul><li>US East (N. Virginia): Amazon Connect AI Contact Lens external voice connectors (On-Demand), $40,000 to $3,100, not like-for-like, 12 prices moved the same way</li></ul><p><a href="https://costpulse.io/aws-price-changes/amazon-connect/20250604152230/">Every change in this publication</a> · <a href="https://costpulse.io/aws-price-changes/amazon-connect/">Amazon Connect price history</a></p><p>List prices in USD as AWS published them, before discounts, credits, Savings Plans or taxes. Source: AWS Price List API, normalized by CostPulse.</p> https://costpulse.io/aws-price-changes/amazon-connect/20241022220609/ https://costpulse.io/aws-price-changes/amazon-connect/20241022220609/ Tue, 22 Oct 2024 22:06:09 GMT Amazon Connect <p>On 2024-10-22, AWS published a version of the Amazon Connect price list that changed 24 existing list prices in 12 regions. Effective Sep 2024. Not one of them is a like-for-like move (the unit changed, a price started or ended at $0, it moved more than 11x, or the change is too small to show), so this publication has no cut or increase to count.</p><ul><li>AWS GovCloud (US-West): AMB messages serviced (On-Demand), $0 to $0.01, not like-for-like, 24 prices moved the same way</li></ul><p><a href="https://costpulse.io/aws-price-changes/amazon-connect/20241022220609/">Every change in this publication</a> · <a href="https://costpulse.io/aws-price-changes/amazon-connect/">Amazon Connect price history</a></p><p>List prices in USD as AWS published them, before discounts, credits, Savings Plans or taxes. Source: AWS Price List API, normalized by CostPulse.</p> https://costpulse.io/aws-price-changes/amazon-connect/20240614145045/ https://costpulse.io/aws-price-changes/amazon-connect/20240614145045/ Fri, 14 Jun 2024 14:50:45 GMT Amazon Connect <p>On 2024-06-14, AWS published a version of the Amazon Connect price list that changed 24 existing list prices in 12 regions. Effective Jun 2024. Not one of them is a like-for-like move (the unit changed, a price started or ended at $0, it moved more than 11x, or the change is too small to show), so this publication has no cut or increase to count.</p><ul><li>AWS GovCloud (US-West): AMB messages serviced (On-Demand), $0.01 to $0, not like-for-like, 24 prices moved the same way</li></ul><p><a href="https://costpulse.io/aws-price-changes/amazon-connect/20240614145045/">Every change in this publication</a> · <a href="https://costpulse.io/aws-price-changes/amazon-connect/">Amazon Connect price history</a></p><p>List prices in USD as AWS published them, before discounts, credits, Savings Plans or taxes. Source: AWS Price List API, normalized by CostPulse.</p> https://costpulse.io/aws-price-changes/amazon-connect/20230518164419/ https://costpulse.io/aws-price-changes/amazon-connect/20230518164419/ Thu, 18 May 2023 16:44:19 GMT Amazon Connect <p>On 2023-05-18, AWS published a version of the Amazon Connect price list that changed 14 existing list prices in 7 regions. Effective May 2023. Not one of them is a like-for-like move (the unit changed, a price started or ended at $0, it moved more than 11x, or the change is too small to show), so this publication has no cut or increase to count.</p><ul><li>Asia Pacific (Singapore): Agents scheduled or who took contacts from a queue with a downloaded/published forecast (On-Demand), $0.2 to $27, not like-for-like, 7 prices moved the same way</li><li>Asia Pacific (Singapore): Free trial for Amazon Connect forecast, plan and schedule (On-Demand), $0 to $0, not like-for-like, 7 prices moved the same way</li></ul><p><a href="https://costpulse.io/aws-price-changes/amazon-connect/20230518164419/">Every change in this publication</a> · <a href="https://costpulse.io/aws-price-changes/amazon-connect/">Amazon Connect price history</a></p><p>List prices in USD as AWS published them, before discounts, credits, Savings Plans or taxes. Source: AWS Price List API, normalized by CostPulse.</p> https://costpulse.io/aws-price-changes/amazon-connect/20220124183243/ https://costpulse.io/aws-price-changes/amazon-connect/20220124183243/ Mon, 24 Jan 2022 18:32:43 GMT Amazon Connectincreases <p>On 2022-01-24, AWS published a version of the Amazon Connect price list that changed 3 existing list prices in 3 regions: 0 cuts and 3 increases. Effective Jan 2022. The median like-for-like change was +900.00%.</p><ul><li>EU (London): High volume traffic used (On-Demand), $0.0025 to $0.025, +900.00%, 3 prices moved the same way</li></ul><p><a href="https://costpulse.io/aws-price-changes/amazon-connect/20220124183243/">Every change in this publication</a> · <a href="https://costpulse.io/aws-price-changes/amazon-connect/">Amazon Connect price history</a></p><p>List prices in USD as AWS published them, before discounts, credits, Savings Plans or taxes. Source: AWS Price List API, normalized by CostPulse.</p>