AWS price change, published 2018-03-19

Contact Center Telecommunications (service sold by AMCS, LLC) price list, published 2018-03-19: 36 cuts, 42 increases, 1 other

On 2018-03-19, AWS published a version of the Contact Center Telecommunications (service sold by AMCS, LLC) price list that changed 79 existing list prices in 4 regions: 36 cuts and 42 increases, plus 1 not like-for-like or too small to show. Effective Mar 2018. The median like-for-like change was +900.00% (−90.12% to +900.00%).

79
price changes
36
cuts
42
increases
1
other (not like-for-like or too small to show)
Mar 2018
effective

Service code ContactCenterTelecomm, price list version 20180319153750. Cuts and increases count like-for-like changes only: same unit, both prices above $0, and within 11x either way.

What changed

One line per movement: prices in this publication that changed by the same percentage are one line, with one example and the number of prices. Like-for-like moves come first, largest first, then changes that are not like-for-like. Showing the first 25 of 35 lines. Large percentages often come from a very small old price; read the description and both prices.

Region (example)AWS descriptionTermOldNewChangePrices
US East (N. Virginia)Inbound DID minutes for AustriaOn-Demand$0.0007$0.007+900.00%42
EU (Frankfurt)Inbound Toll Free minutes for DenmarkOn-Demand$0.2643$0.0261−90.12%1
EU (Frankfurt)Inbound Toll Free minutes for GermanyOn-Demand$0.3417$0.0387−88.67%1
US East (N. Virginia)Outbound minutes to SwitzerlandOn-Demand$0.9716$0.1144−88.23%2
EU (Frankfurt)Inbound Toll Free minutes for IrelandOn-Demand$0.4872$0.0686−85.92%1
EU (Frankfurt)Inbound Toll Free minutes for NetherlandsOn-Demand$0.3858$0.0544−85.90%1
EU (Frankfurt)Inbound Toll Free minutes for BelgiumOn-Demand$0.2847$0.0406−85.74%1
US East (N. Virginia)Outbound minutes to United KingdomOn-Demand$0.1862$0.0301−83.83%2
EU (Frankfurt)Outbound minutes to MexicoOn-Demand$0.244$0.0442−81.89%1
Asia Pacific (Sydney)Inbound DID minutes for New ZealandOn-Demand$0.0273$0.005−81.69%1
EU (Frankfurt)Inbound Toll Free minutes for Czech RepublicOn-Demand$0.1962$0.036−81.65%1
EU (Frankfurt)Inbound Toll Free minutes for AustriaOn-Demand$0.1979$0.0414−79.08%1
EU (Frankfurt)Outbound minutes to Germany (tier from 30 minute)On-Demand$0.0562$0.012−78.65%1
EU (Frankfurt)Outbound minutes to United KingdomOn-Demand$0.0735$0.0158−78.50%1
EU (Frankfurt)Inbound Toll Free minutes for SpainOn-Demand$0.2661$0.0582−78.13%1
EU (Frankfurt)Outbound minutes to AustriaOn-Demand$0.1834$0.0447−75.63%1
EU (Frankfurt)Inbound Toll Free minutes for GreeceOn-Demand$0.2485$0.0686−72.39%1
EU (Frankfurt)Outbound minutes to SwitzerlandOn-Demand$0.3508$0.1144−67.39%1
Asia Pacific (Sydney)Outbound minutes to SwitzerlandOn-Demand$0.3507$0.1144−67.38%1
EU (Frankfurt)Inbound Toll Free minutes for FinlandOn-Demand$0.1965$0.0659−66.46%1
EU (Frankfurt)Inbound Toll Free minutes for FranceOn-Demand$0.0636$0.0237−62.74%1
EU (Frankfurt)Inbound Toll Free minutes for United KingdomOn-Demand$0.072$0.03−58.33%1
EU (Frankfurt)Outbound minutes to FranceOn-Demand$0.1133$0.0484−57.28%1
EU (Frankfurt)Inbound Toll Free minutes for ItalyOn-Demand$0.2998$0.1281−57.27%1
Asia Pacific (Sydney)Inbound Toll Free minutes for New ZealandOn-Demand$0.4985$0.2205−55.77%1

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Source: AWS Price List API, all historical versions since 2015, normalized by CostPulse. Data last built 2026-10-11. Covers 272 services.

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