AWS price change, published 2021-04-26
Contact Center Telecommunications (service sold by AMCS, LLC) price list, published 2021-04-26: 44 cuts, 6 increases, 2 other
On 2021-04-26, AWS published a version of the Contact Center Telecommunications (service sold by AMCS, LLC) price list that changed 52 existing list prices in 6 regions: 44 cuts and 6 increases, plus 2 not like-for-like or too small to show. Effective Apr 2021. The median like-for-like change was −38.25% (−85.71% to +150.65%).
Service code ContactCenterTelecomm, price list version 20210426195308. Cuts and increases count like-for-like changes only: same unit, both prices above $0, and within 11x either way.
What changed
One line per movement: prices in this publication that changed by the same percentage are one line, with one example and the number of prices. Like-for-like moves come first, largest first, then changes that are not like-for-like. Showing the first 25 of 27 lines. Large percentages often come from a very small old price; read the description and both prices.
| Region (example) | AWS description | Term | Old | New | Change | Prices |
|---|---|---|---|---|---|---|
| US East (N. Virginia) | DID days of use for El Salvador | On-Demand | $0.17 | $0.4261 | +150.65% | 2 |
| Canada (Central) | Toll Free days of use for Canada | On-Demand | $0.42 | $0.06 | −85.71% | 1 |
| EU (Frankfurt) | Outbound minutes to Belgium | On-Demand | $0.1434 | $0.0277 | −80.68% | 2 |
| US East (N. Virginia) | Inbound DID minutes for El Salvador | On-Demand | $0.0146 | $0.0035 | −76.03% | 2 |
| US East (N. Virginia) | Outbound minutes to Colombia | On-Demand | $0.094 | $0.0301 | −67.98% | 2 |
| US East (N. Virginia) | Inbound Toll Free minutes for Panama | On-Demand | $0.3256 | $0.1131 | −65.26% | 2 |
| EU (Frankfurt) | Inbound DID minutes for Cyprus | On-Demand | $0.0452 | $0.0175 | −61.28% | 2 |
| US East (N. Virginia) | DID days of use for Costa Rica | On-Demand | $0.69 | $0.2928 | −57.57% | 2 |
| AWS GovCloud (US-West) | Outbound minutes to India | On-Demand | $0.0463 | $0.02 | −56.80% | 4 |
| US East (N. Virginia) | Inbound Toll Free minutes for Costa Rica | On-Demand | $0.4717 | $0.2251 | −52.28% | 2 |
| Canada (Central) | DID days of use for Canada | On-Demand | $0.06 | $0.03 | −50.00% | 1 |
| US East (N. Virginia) | Inbound Toll Free minutes for Colombia | On-Demand | $0.3722 | $0.1931 | −48.12% | 2 |
| US East (N. Virginia) | DID days of use for Colombia | On-Demand | $0.42 | $0.2213 | −47.31% | 2 |
| Canada (Central) | Inbound Toll Free minutes for Canada | On-Demand | $0.02 | $0.012 | −40.00% | 1 |
| US East (N. Virginia) | Toll free days of use for Colombia | On-Demand | $0.63 | $0.4 | −36.51% | 2 |
| EU (Frankfurt) | Outbound minutes to Cyprus | On-Demand | $0.0609 | $0.0393 | −35.47% | 2 |
| EU (Frankfurt) | Outbound minutes to India | On-Demand | $0.0297 | $0.02 | −32.66% | 2 |
| US East (N. Virginia) | Inbound Toll Free minutes for El Salvador | On-Demand | $0.616 | $0.8171 | +32.65% | 2 |
| US East (N. Virginia) | Toll free days of use for El Salvador | On-Demand | $0.69 | $0.9061 | +31.32% | 2 |
| US East (N. Virginia) | Toll free days of use for Panama | On-Demand | $0.95 | $0.6661 | −29.88% | 2 |
| Canada (Central) | Inbound DID minutes for Canada | On-Demand | $0.003 | $0.0022 | −26.67% | 1 |
| EU (Frankfurt) | Inbound Toll Free minutes for Cyprus | On-Demand | $0.1438 | $0.1081 | −24.83% | 2 |
| US East (N. Virginia) | Toll free days of use for Costa Rica | On-Demand | $0.53 | $0.4 | −24.53% | 2 |
| EU (Frankfurt) | Outbound minutes to Portugal | On-Demand | $0.0618 | $0.0472 | −23.62% | 2 |
| US East (N. Virginia) | Inbound DID minutes for Colombia | On-Demand | $0.004 | $0.0034 | −15.00% | 2 |
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Source: AWS Price List API, all historical versions since 2015, normalized by CostPulse. Data last built 2026-10-11. Covers 272 services.
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