AWS price change, published 2022-12-17

Contact Center Telecommunications (service sold by AMCS, LLC) price list, published 2022-12-17: 36 cuts, 10 increases, 4 other

On 2022-12-17, AWS published a version of the Contact Center Telecommunications (service sold by AMCS, LLC) price list that changed 50 existing list prices in 4 regions: 36 cuts and 10 increases, plus 4 not like-for-like or too small to show. Effective Dec 2022. The median like-for-like change was −28.97% (−57.94% to +769.33%).

50
price changes
36
cuts
10
increases
4
other (not like-for-like or too small to show)
Dec 2022
effective

Service code ContactCenterTelecomm, price list version 20221217010142. Cuts and increases count like-for-like changes only: same unit, both prices above $0, and within 11x either way.

What changed

One line per movement: prices in this publication that changed by the same percentage are one line, with one example and the number of prices. Like-for-like moves come first, largest first, then changes that are not like-for-like. Showing the first 25 of 26 lines. Large percentages often come from a very small old price; read the description and both prices.

Region (example)AWS descriptionTermOldNewChangePrices
EU (Frankfurt)DID days of use for icelandOn-Demand$0.1$0.86933+769.33%2
EU (Frankfurt)Toll free days of use for SerbiaOn-Demand$0.53$2.18667+312.58%2
EU (Frankfurt)DID days of use for SerbiaOn-Demand$0.32$0.64+100.00%2
US East (N. Virginia)Outbound minutes to HondurasOn-Demand$0.2868$0.12064−57.94%2
US East (N. Virginia)Outbound minutes to Saint LuciaOn-Demand$0.5015$0.30464−39.25%2
US East (N. Virginia)Outbound minutes to CuracaoOn-Demand$0.1173$0.1596+36.06%2
US East (N. Virginia)Outbound minutes to AnguillaOn-Demand$0.4558$0.30464−33.16%2
US East (N. Virginia)Outbound minutes to BarbadosOn-Demand$0.4548$0.30464−33.02%2
US East (N. Virginia)Outbound minutes to Turks and Caicos IslandsOn-Demand$0.4538$0.30464−32.87%2
EU (Frankfurt)Outbound minutes to SwedenOn-Demand$0.0423$0.0287−32.15%2
US East (N. Virginia)Outbound minutes to Antigua and BarbudaOn-Demand$0.4464$0.30464−31.76%2
EU (Frankfurt)Inbound Toll Free minutes for SerbiaOn-Demand$0.8299$0.5664−31.75%2
US East (N. Virginia)DID days of use for Cayman IslandOn-Demand$1$0.69333−30.67%2
US East (N. Virginia)Outbound minutes to GrenadaOn-Demand$0.4355$0.30464−30.05%2
US East (N. Virginia)Outbound minutes to British Virgin IslandsOn-Demand$0.4295$0.30464−29.07%2
US East (N. Virginia)Outbound minutes to Saint Vincent and GrenadinesOn-Demand$0.4289$0.30464−28.97%2
US East (N. Virginia)Outbound minutes to Saint Kitts and NevisOn-Demand$0.4202$0.30464−27.50%2
US East (N. Virginia)Outbound minutes to DominicaOn-Demand$0.4162$0.30464−26.80%2
US East (N. Virginia)Outbound minutes to JamaicaOn-Demand$0.3384$0.30464−9.98%2
US East (N. Virginia)Outbound minutes to Cayman IslandOn-Demand$0.3287$0.30464−7.32%2
US East (N. Virginia)Outbound minutes to Trinidad and TobagoOn-Demand$0.3154$0.30464−3.41%2
EU (London)Inbound Toll Free minutes for Brunei DarussalamOn-Demand$0.4002$0.4064+1.55%1
EU (Frankfurt)Inbound Toll Free minutes for Brunei DarussalamOn-Demand$0.4003$0.4064+1.52%1
EU (Frankfurt)Toll free days of use for Brunei DarussalamOn-Demand$0.747$0.74667−0.04%1
EU (London)Toll free days of use for Brunei DarussalamOn-Demand$0.7469$0.74667−0.03%1

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Source: AWS Price List API, all historical versions since 2015, normalized by CostPulse. Data last built 2026-10-11. Covers 272 services.

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