AWS price change, published 2020-04-27
Contact Center Telecommunications (service sold by AMCS, LLC) price list, published 2020-04-27: 12 cuts, 19 increases
On 2020-04-27, AWS published a version of the Contact Center Telecommunications (service sold by AMCS, LLC) price list that changed 31 existing list prices in 5 regions: 12 cuts and 19 increases. Effective Apr 2020. The median like-for-like change was +8.50% (−72.76% to +400.00%).
Service code ContactCenterTelecomm, price list version 20200427165740. Cuts and increases count like-for-like changes only: same unit, both prices above $0, and within 11x either way.
What changed
One line per movement: prices in this publication that changed by the same percentage are one line, with one example and the number of prices. Like-for-like moves come first, largest first, then changes that are not like-for-like. Large percentages often come from a very small old price; read the description and both prices.
| Region (example) | AWS description | Term | Old | New | Change | Prices |
|---|---|---|---|---|---|---|
| EU (Frankfurt) | Inbound DID minutes for Israel | On-Demand | $0.0008 | $0.004 | +400.00% | 4 |
| US East (N. Virginia) | Inbound DID minutes for Dominican Republic | On-Demand | $0.0011 | $0.004 | +263.64% | 4 |
| US East (N. Virginia) | Inbound DID minutes for Chile | On-Demand | $0.0012 | $0.004 | +233.33% | 6 |
| Asia Pacific (Tokyo) | Data Transfer | On-Demand | $0.002 | $0.004 | +100.00% | 1 |
| US East (N. Virginia) | Outbound minutes to Brazil | On-Demand | $0.1428 | $0.0389 | −72.76% | 2 |
| EU (Frankfurt) | Outbound minutes to Egypt | On-Demand | $0.5124 | $0.1721 | −66.41% | 2 |
| EU (Frankfurt) | Outbound minutes to United Arab Emirates | On-Demand | $0.3741 | $0.2301 | −38.49% | 2 |
| Asia Pacific (Tokyo) | Outbound minutes to Japan (tier from 30 minute) | On-Demand | $0.1 | $0.0844 | −15.60% | 1 |
| EU (Frankfurt) | Outbound minutes to France | On-Demand | $0.0484 | $0.0424 | −12.40% | 2 |
| US East (N. Virginia) | Outbound minutes to Guinea | On-Demand | $0.6945 | $0.7535 | +8.50% | 2 |
| EU (Frankfurt) | Outbound minutes to Spain | On-Demand | $0.0743 | $0.0696 | −6.33% | 2 |
| Asia Pacific (Tokyo) | Outbound minutes to Sweden | On-Demand | $0.0494 | $0.05 | +1.21% | 1 |
| Asia Pacific (Tokyo) | Outbound minutes to Spain | On-Demand | $0.1191 | $0.12 | +0.76% | 1 |
| EU (Frankfurt) | Outbound minutes to Estonia | On-Demand | $0.276 | $0.2759 | −0.04% | 1 |
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Source: AWS Price List API, all historical versions since 2015, normalized by CostPulse. Data last built 2026-10-11. Covers 272 services.
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