AWS price change, published 2020-05-28
Contact Center Telecommunications (service sold by AMCS, LLC) price list, published 2020-05-28: 2 cuts, 8 increases, 7 other
On 2020-05-28, AWS published a version of the Contact Center Telecommunications (service sold by AMCS, LLC) price list that changed 17 existing list prices in 7 regions: 2 cuts and 8 increases, plus 7 not like-for-like or too small to show. Effective May 2020. The median like-for-like change was +93.28% (−49.64% to +400.00%).
Service code ContactCenterTelecomm, price list version 20200528172911. Cuts and increases count like-for-like changes only: same unit, both prices above $0, and within 11x either way.
What changed
One line per movement: prices in this publication that changed by the same percentage are one line, with one example and the number of prices. Like-for-like moves come first, largest first, then changes that are not like-for-like. Large percentages often come from a very small old price; read the description and both prices.
| Region (example) | AWS description | Term | Old | New | Change | Prices |
|---|---|---|---|---|---|---|
| Asia Pacific (Singapore) | USD0.0008 per minute for SG-did-inbound-mins in Asia Pacific (Singapore) (tier from 30 minute) | On-Demand | $0.0008 | $0.004 | +400.00% | 1 |
| Asia Pacific (Singapore) | USD0.0012 per minute for TH-did-inbound-mins in Asia Pacific (Singapore) | On-Demand | $0.0012 | $0.004 | +233.33% | 1 |
| US East (N. Virginia) | DID days of use for South Korea | On-Demand | $0.06 | $0.12 | +100.00% | 2 |
| US East (N. Virginia) | Inbound Toll Free minutes for South Korea | On-Demand | $0.0655 | $0.1266 | +93.28% | 2 |
| US East (N. Virginia) | Toll Free days of use for South Korea | On-Demand | $0.3 | $0.53 | +76.67% | 2 |
| US East (N. Virginia) | Inbound DID minutes for South Korea | On-Demand | $0.0139 | $0.007 | −49.64% | 2 |
| Asia Pacific (Singapore) | USD7.1644 per minute for IM-outbound-mins in Asia Pacific (Singapore) not like-for-like: moved more than 11x | On-Demand | $7.1644 | $0.0235 | −99.67% | 7 |
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Source: AWS Price List API, all historical versions since 2015, normalized by CostPulse. Data last built 2026-10-11. Covers 272 services.
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